Important Disclaimers

1. Educational & Personal Development Purpose

All content, sessions, and materials provided by Threelights Healing Inc. and Joceline Le are intended for educational and personal development purposes only, offered for personal growth, reflection, and education.

They are not a substitute for medical, mental health, legal, or financial care. You are encouraged to seek guidance from appropriately licensed professionals when needed.

2. Testimonials

Testimonials shared reflect individual experiences and are used with permission. Each person's journey is unique, and experiences will naturally vary.

3. Reiki & Coaching Services

Reiki and coaching are non-directive wellness practices designed to support self-awareness, reflection, and personal growth. Your experience is shaped by how you engage with the sessions, reflect on what arises, and integrate the work into your daily life.

These services do not involve diagnosis or treatment and are not a substitute for medical or mental health care. Joceline Le does not diagnose, treat, or cure medical or mental health conditions and is not a licensed healthcare professional.

By participating, you acknowledge that:

  • You remain responsible for your own choices, actions, and well-being
  • Insights and tools offered are intended for personal exploration and growth
  • You will seek appropriate professional support when needed

4. Use of Services & Responsibility

By purchasing or participating in services or products, you are engaging voluntarily in a personal development experience and remain responsible for your own experience and choices.

To the fullest extent permitted by law, Threelights Healing Inc. and Joceline Le are not responsible for any decisions, actions, or outcomes that may arise from participation in services, use of content, or digital products.

If you have questions about these terms or want to ensure a session is the right fit, you're always welcome to reach out before booking.
Threelights Healing Inc.

Welcome. These guidelines are here to create a calm, respectful experience for both of us. If you have questions before booking, you're always welcome to reach out.

Terms & Conditions

Policies

5. Online Sessions: Scheduling, Cancellation & Rescheduling

All sessions are offered online by appointment.

You may cancel or reschedule your session with at least 48 hours' notice by email.

Cancellations or rescheduling requests made within 48 hours of the scheduled session time are subject to 50% of the session fee.

This 48-hour policy applies when a session cannot proceed due to any of the following occurring within the 48-hour window or at the scheduled session time:

  • You are unavailable at the scheduled time
  • You do not join the session
  • Technical issues on the client's end prevent participation

While every effort is made to create a smooth online experience, clients are responsible for ensuring they are able to attend and participate at the scheduled time. To support this, please ensure you have a stable internet connection and are prepared to join your session on time.

6. Late Arrivals & Missed Sessions

If you arrive late, the session will still end at the originally scheduled time. The full session fee applies, and missed time cannot be extended or made up.

Missed sessions ("no-shows"), meaning you do not attend and have not provided notice, are charged 100% of the session fee and are non-refundable.

This policy helps honour the time and energetic space reserved specifically for you.

7. Digital Products & Programs

Because digital products and programs provide immediate access to materials, all digital sales are final once access has been granted.

Refunds are not available for digital products, programs, or downloadable content.

If you experience technical issues accessing your purchase, please contact joceline@threelights.org within three (3) days of purchase, and support will be provided.

You are always welcome to reach out with questions before purchasing to ensure the offering feels aligned for you.

8. Calm & Clarity Academy Membership

Calm & Clarity Academy is a monthly membership offered through Skool, billed on a recurring monthly basis.

You may cancel your membership at any time through your Skool account settings. Cancellations take effect at the end of your current billing cycle, and you will retain access to community content and live sessions until that date.

Membership fees are non-refundable, including for partial months. If you cancel, you will not be charged again going forward, but no refund will be issued for the current billing period already paid.

Access to community content, past recordings, and live sessions ends once your membership access period concludes.

9. Online Reiki & Coaching Sessions

Online Reiki and coaching sessions are offered as a dedicated, time-reserved experience and are non-refundable once delivered.

These sessions are designed to support reflection, regulation, and personal growth. The experience is shaped by your engagement, readiness, and how you choose to integrate the work into your daily life.

When approached with intention, clients often experience meaningful and supportive insights as part of their journey.

10. Reiki Training & Certification

Reiki training offered by Threelights is intended to teach the principles, practices, and techniques of Reiki as passed down through the practitioner's own training lineage.

Completion of training or receipt of a certification does not guarantee proficiency, client outcomes, or professional success, and is not a license to practice healthcare in any jurisdiction. Students are responsible for understanding and complying with any local laws, regulations, or professional requirements that may apply to offering Reiki to others in their own practice.

Threelights is not responsible for how a student subsequently applies their training, represents their qualifications, or works with their own clients following completion of a course.

11. Hypnotherapy

Hypnotherapy offered by Threelights is incorporated into private coaching sessions to support deeper relaxation, reflection, and personal growth. It is not offered as a standalone service.

Hypnotherapy involves a state of focused relaxation and heightened receptivity; it is not sleep, unconsciousness, or a loss of control, and you remain aware and in control throughout the session.

Hypnotherapy is not a substitute for medical or mental health treatment. It may not be suitable for individuals with certain psychiatric or medical conditions. Please disclose any relevant health history before your session, and consult your physician or mental health provider if you are uncertain whether hypnotherapy is appropriate for you.